Foodology

Zabu Chicken: Forgotten Orders, Lying Servers and Big Egos

Foodology November 11, 2014 Korean, Late Night, One Beaker, Robson Street/West End

zabu-chicken-outer

I am always on the hunt for great Korean Fried Chicken and my friends are crazy about it too. We decided to go to Zabu Chicken on Robson Street close to Whole Foods. It’s always busy and seems to have a lively atmosphere, so we went.

As we arrived with a group of 4, we were immediately seated at a table of 2 with 4 chairs. We inquired if we could sit in their booths, but they said no as it was only for groups of 5 or more. A few minutes later, another group of 4 arrived and they were seated in the booth. We were a bit pissed off at this point because the server lied to us. As another table cleared, we decided to ask the server if we could sit at that table and they said no as it was reserved. We knew they were lying to us again because all the other reserved tables had a reserved sign on it. We didn’t even place our order yet, so moving us wouldn’t have been that big of a hassle. We were all really mad, but decided to stick it out since we were really here for the food.

Zabu-chicken-beer

Pitcher of Sapporo ($16.95) was pretty pricey, but you need beer to go with chicken. It’s just the Korean way.

Zabu-chicken-napkins

After talking to about 3 servers to get a few napkins, we finally got napkins. It was our tiny victory of our evening since most of requests were ignored. They didn’t even serve us water or side dishes as per usual. Side dishes are an essential part of eating at a Korean Restaurant. We drank beer for over an hour waiting for the food to arrive.

Zabu-chicken-soy

Soy Chicken Drumsticks (Large – $19.95) comes with 10 pieces, but our order came 5 pieces at a time. It seemed like their kitchen was slammed, so they could only do partial orders. The next 5 pieces came 20 minutes later as we gobbled these up really quickly.

The chicken was good, yummy sauce with the crunchy skin.

zabu-chicken-radish

We then asked a few servers for side dishes and they did come! We had pickled radish and shredded cabbage.

Zabu-chicken-side

Zabu-chicken-table

We also ordered some spicy wings but it never arrived. We inquired with the server and she told us it wasn’t put in. If we wanted them, we would need an additional 25 minutes. Clearly, we were not going to waste any more time here to wait for chicken with crappy service. So, we told them we would get our bill.

Zabu-chicken-tv

We spent a total of 1hr and 40minutes here to have 2 pitchers of beer and 10 chicken drumsticks. Majority of the time was waiting for the chicken drumsticks…all 10 pieces…I could have went to Church’s Chicken to have a better time than dining here.

We left hungry, so we decided to enjoy the rest of our evening at Guu and at Gyu Kaku, where they actually cared that we were dining with them.

We Rate Zabu Chicken:

Address:
1635 Robson Street
Vancouver, BC

Facebook:
http://www.facebook.com/ZabuChicken

Zabu Chicken on Urbanspoon

About The Author

Diana started Foodology in 2010 because she just eats out everyday! She started a food blog to share her love of food with the world! She lives in Vancouver, BC and adores the diversity of food around her. She will go crazy for churros and lattes.

  • wowwwwwwww… they suck =.=

  • Emmy Le

    I had the same experience! I was so mad! Good to know it wasn’t just me.

  • Alex Park

    The owner is a huge asshole too. He gets into fights with customers frequently and has that “if you don’t like our service, go elsewhere” attitude. I decided not to go back.